SHIPPING & RETURNS  

SHIPPING POLICY

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

 

The USPS calculator provides approximate, dynamically-calculated shipping rates based on the weight and dimensions of the order, and on the shipping cost to and from addresses. Delivery delays can occasionally occur.

RETURN & EXCHANGE POLICY

Due to the nature of animals carrying disease we can not return or exchange items once they have been delivered.  This policy is set to protect all of our consumers.  

 

Defective merchandise shall be consider considered on a case by case issue.  Please contact (email)

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